PRIVACY POLICY

Mellow Moppets is committed to safeguarding your privacy and ensuring that your personal information is protected at all times. We recognize your need for control over the information you share with us and are dedicated to handling it responsibly.

INFORMATION WE COLLECT

When you visit our website or place an order, we may collect the following information:

  • Name, email address, phone number, and shipping address
  • Payment information (processed securely through third-party payment gateways)
  • Order details and purchase history
  • Information shared while contacting us

We may also collect non-personal data such as browser type, device information, and browsing behavior to improve our website experience.

HOW WE USE YOUR INFORMATION

Your information is used for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your orders or queries
  • To provide updates about our products, services, and promotional offers
  • To improve our website, products, and overall user experience

SHARING OF INFORMATION

We do not sell, trade, or rent your personal information.

However, your information may be shared with trusted third parties only for operational purposes, such as:

  • Payment gateways for secure transactions
  • Courier and logistics partners for order delivery
  • Service providers that help us operate our website

We may also disclose information if required by law or legal processes.

COOKIES AND TRACKING

Our website may use cookies and similar technologies to enhance your browsing experience.

These may track non-personal information such as browser type, device, and usage patterns. This data is collected in aggregate form and does not identify individual users.

ADVERTISING

We may use third-party advertising partners to display relevant advertisements.

  • No personal information is shared for advertising purposes
  • Aggregate data such as general browsing behavior may be used
  • Some advertisements may use tracking pixels for analytical purposes only

DATA SECURITY

We take appropriate physical, technical, and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure.

Sensitive information such as payment details is processed through secure payment gateways using standard security protocols.

In the event of a data breach, we will notify you and take necessary steps to protect and restore data integrity.

USER RIGHTS AND CHOICES

You may:

  • Choose not to provide certain information (however, this may limit access to some services)
  • Update or correct your personal information at any time
  • Opt out of promotional emails using the unsubscribe option

We may retain certain information for record-keeping and legal purposes.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

DISCLAIMER

While we maintain strict security measures, users are advised to exercise caution when sharing sensitive information online.

Mellow Moppets will not be responsible for any loss or misuse of information caused by unauthorized sharing or negligence involving third parties falsely claiming association with us.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be reflected on this page.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy, you can reach out to us via Instagram DM.