RETURNS, EXCHANGE & REFUND POLICY
RETURN POLICY
We accept returns only in the following cases:
- The product is damaged
- The product is defective
- The product received is incorrect or not as described
Returns must be requested within 7 calendar days of purchase.
To request a return, you must:
- Share a clear unboxing video as proof
- Contact us within the specified timeline via Instagram DM with your concern
Please ensure that:
- The item has its original tags attached
- The product is unused and in its original condition
- Items with stains, marks, or visible damage will not be accepted
We strongly recommend checking the size chart carefully before placing your order, as returns are not accepted for sizing issues.
EXCHANGE POLICY
To ensure hygiene for all our little moppets, we currently do not offer exchanges, including size exchanges.
We strongly recommend referring to our size chart or reaching out to us before placing your order to ensure the right fit.
REFUND POLICY
We currently do not offer refunds on any orders.
We encourage you to carefully review product details, sizing, and all relevant information before making a purchase.